Important recommentations before your follow-up appointment

STEP1: LEARN ABOUT PREVENTION MEASURES IN THE CONTEXT OF THE COVID-19 PANDEMIC

The IRIS Ophthalmology Clinic has implemented a series of measures to protect your health and that of its staff, particularly in the context of the COVID-19 pandemic.

Questionnaire on your health status and symptoms:

If you haven’t already, complete the COVID-19 QUESTIONNAIRE in one easy step before your visit at the clinic.
- Responses will be transmitted in a secure manner, ensuring confidentiality and protection of your information.
- A copy of your questionnaire will be emailed to you once completed.
Upon your arrival, a member of staff will ask you to validate the answers to your questionnaire on your health status and your symptoms.
With your consent, a member of staff will take your body temperature using a non-contact thermometer (forehead level).
If you have symptoms and/or risk factors and/or a temperature over 38C, we will invite you to postpone your visit to a later date and contact Public Health.

Wearing a medical or non-medical mask:

Please bring your mask. Make sure it covers your nose and mouth.
Replace your mask if it is wet, soiled, damaged, or if it has been worn for more than four (4) hours.
If necessary, the clinic can provide you with a disposable mask upon your arrival.

Hand hygiene:

Upon arrival, disinfect your hands and frequently used items (smartphone, tablet, etc.).
Hand sanitizer products will be available at strategic locations in the clinic.

Physical distance:

During your visit, keep a distance of two (2) meters from other users and staff, when the situation allows.
Some evaluations may require proximity between you and the professional. During these procedures:
- Limit the conversation and wait for the professional to walk away from a safe distance to ask your questions.
- Keep your hands on your knees or in your pockets.
In order to limit the number of people circulating inside the clinic,
- Respect the time of your appointment. If you arrive early, stay outside the clinic until your scheduled appointment time.
- Ask your attendant to wait outside the clinic. If your situation requires the support of an attendant, please notify our staff before the visit.

STEP 2: CHOOSE A DESIGNATED COMPANION

Plan a designated companion, if your condition requires it. For example :

If you have been informed that pupil dilation would be necessary during your follow-up, to conduct a full examination of your oculo-visual condition.
If you feel that the quality of your vision is insufficient for you to drive safely.
If you need assistance with a specific situation.

The effect of the dilation lasts approximately 4 to 6 hours.

Dilation can cause : difficulty focusing for near distances, blurred vision, and increased sensitivity to light.
Driving after dilation is not recommended.
Provide sunglasses to promote your comfort.

STEP 3: IF APPLICABLE, PLAN A PAIEMENT METHOD FOR THE APPOINTMENT

Postoperative follow-ups following surgery performed at the IRIS Ophthalmology Clinic are generally free of charge up to a period of two (2) years following the date of your surgery.

Charges may apply for an assessment or follow-up in certain situations. For example:

After one (1) year following the date of your preoperative assessment at the IRIS Ophthalmology Clinic, if you have not yet had the operation.
After two (2) years from the date of your surgery, if you have had an operation at the IRIS Ophthalmology Clinic.
If you have had the operation elsewhere than at the IRIS Ophthalmology Clinic.

Check with our customer service team to see if any charges apply to your situation.

STEP 4: IF YOUR SURGERY IS MORE THAN TWO (2) YEARS OLD, SEND US A SUMMARY OF YOUR MOST RECENT OPTOMETRIC EXAMINATION.

The IRIS Ophthalmology Clinic mainly offers vision correction services through surgery and associated postoperative follow-ups, over a period of two (2) years.

Refer to your trusted optometrist for any other request. For example:

For your routine annual eye exam.
For any emergency or symptom that occurs more than (2) years after the date of your surgery at the IRIS Ophthalmology Clinic.
Ask your optometrist to send us a postoperative evaluation form if he/she judges that your condition requires a referral to the IRIS Ophthalmology Clinic. The form is available online for professionals, in the “Referents section”. Information can be sent to the IRIS Ophthalmology Clinic:

By fax : 450.688.9516 or 1.877.674.8256

By email: info.ophtalmo@iris.ca

Our mission is to provide you with high quality service without compromising on safety.

Contact our coordination team for any additional questions or if you wish to change your appointment.